Designing workflows:

Interaction-point design approach for AI workflows. The idea was to expose uncertain pipeline decisions – retrieval candidates, context assembly, validation, review judgments, and failure labels – as inspectable artifacts before automating them. That gave us a way to compare variants, capture domain feedback as traces, and turn stable patterns into evaluation criteria, operational controls, or automated policies.

Augmentation#

Augmentation is about helping a human perform the work better or faster. The AI may draft, summarize, recommend, retrieve, classify, or prepare options, while the human remains the actor.